Shipping

SHIPPING COSTS + TIMES

 

WA

 
All West Australian Orders - $10 Standard Parcel Shipping (3-10 days)
 
We do not offer express shipping.
 

OUTSIDE OF WA

 
All Outside of WA Orders - $10 Standard Parcel Shipping (5-10 days)
We do not offer express shipping.
 

SHIPPING POLICY

 
All orders are shipped on set weekly rotations.
The delivery times provided are estimates only. Revo Fitness can not be held accountable for delays incurred from freight providers which are not in our control.
 
Please ensure a street address and phone number is supplied. Please ensure you enter the correct delivery address. Revo Fitness can not be held responsible for incorrectly entered delivery addresses.
 
Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.
 
We will attempt to update any incorrect order details, however some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please contact us immediately.
 
Products are shipped with the authority to leave if you're not home. This means if you miss the delivery your order will be left in a secure location at your address. If the delivery driver deems a location as non-secure your order will be redelivered the following day.
 
All local customs, import duties and fees are to be paid by the recipient of the parcel. Orders cannot be returned to sender and Revo Fitness will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Revo Fitness will not be held responsible for any loss of funds as a result of this occurrence.
 

ORDER TRACKING

 
We will normally confirm receipt of your order within a few minutes of ordering. You will receive an email on confirmation of your order.
 
Another email with a tracking number will be sent to you once your order has been dispatched.
Email accounts@revofitness.com if you find that your order is taking longer than expected.
 

ORDER CANCELLATIONS

 
If notified before goods have been dispatched, Revo Fitness can accommodate order cancellations. If items have been shipped Revo Fitness reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
 

ACCEPTANCE OF GOODS

 
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. If there is a fault with the goods received let us know straight away by contacting shipping@revofitness.com. If the product is found to be defective under normal use and proper care please contact customer service.